*Required! Please set up an appointment by emailing firstname.lastname@example.org or stop by during Drop-In Hours (once classes start) in Fels 201 for a resume review with a Career Coach before applying. Drop-In Hours are held Monday, Wednesday, and Friday from 9:00 a.m. – 11:00 a.m. and Tuesday, Thursday from 1:00 p.m. – 3:00 p.m. Thank you.
VIP Member Experience Internship
Department: Strategic Marketing & Business Operations
Supervisor: Director, VIP Member Experience & Retention
The VIP Member Experience Intern will work alongside the Director to manage the Putnam Club on Game Nights and assist VIP Guests and VIP Events as needed. The Putnam Club is the Boston Celtics exclusive club for Courtside Season Ticket Members and VIP Guests, including a private lounge for the Boston Celtics Ownership Group.
If you have a strong desire to work in a professional sports setting, are passionate about being part of our team and have a background working in customer service and relations, this may be the role for you. We are seeking a great teammate with strong time management and social skills. He or she should have a professional manner, positive attitude and eagerness to learn. The ability to multitask and adapt to a changing environment are imperative to your success in this position.
- Prior experience in customer service
- Previous similar experience in entertainment/sports/events is required
- Excellent verbal and written communication skills
- Strong social skills with the ability to build and maintain favorable relationships
- Ability to apply active listening and conflict management skills
- Ability to be compatible with other departments under many circumstances
- Ability to multi-task and adjust to rapidly changing business conditions
- Ability to work long/flexible hours, including evenings, weekends, and holidays
Please apply through Handshake and forward resumes directly to Anna Dyakiv ’14 at email@example.com. When emailing Anna, please provide a short blurb about yourself and place the job title (VIP Member Experience Internship) in the subject line. Thank you!
About the Boston Celtics:
Throughout their storied history the Boston Celtics have long stood for equality and respect, including drafting the first African-American Player, hiring the first African-American Coach and playing the first all-black starting five. The Celtics have won a record 17 NBA Championships spanning five (5) decades, including eight (8) in a row from 1959-1966, and winning their most recent in 2008. In addition, forty-one (41) former Celtics players, management, coaches or staff have been inducted into the Naismith Memorial Basketball Hall of Fame. In December 2002 the team returned to local ownership for the first time since 1963.